Agents That Sell, Not Just Serve.
Every shopper interaction is now a conversation.
Syntheum’s AI agents that use your merchandising brain to turn those conversations into conversions - wherever they happen.
One Platform, Three Agents, Every Touchpoint
Syntheum Store Associate
Turn conversational questions into merchandiser-controlled product recommendations. Syntheum Store Associate is trained on your catalog and follows your merchandising rules to deliver an intuitive and engaging product discovery experience to your shoppers.
Clarify Intent Instantly
Capture every conversational signal from the shopper and apply your merchandising strategies and priorities to it before making recommendations.
Deliver Contextual Experience
Turn every conversation, response, and recommendation into a guided, context-aware experience that meets shoppers exactly where they are in their journey.
Guide Decisions with Context
Automagically create personalized and adaptive shopper journeys that always bring the most relevant search results to every customer interaction.
Syntheum Merchant Agent
Automated Searchandising that delivers precision control with AI ranking, merchandiser rules, and real-time intelligence. Merchant Agent executes your strategy by pinning, scheduling, resolving, and explaining every decision.
Rank by Intent + Rules
Capture every conversational signal from the shopper and apply your merchandising strategies and priorities to it before making recommendations.
Simulate Before Publishing
Turn every conversation, response, and recommendation into a guided, context-aware experience that meets shoppers exactly where they are in their journey.
No-Search-Results Solved
Syntheum Semantic Mesh finds alternatives, handles typos and synonyms, and learns from shopper behavior to return results and minimize conversion risks.
How it Works
The Syntheum Semantic Mesh
A unified intelligence engine that understands your products, shoppers, and brand.
It’s the shared context every agent uses to curate, recommend, and sell consistently and on-brand. Every decision is configurable, traceable, and backed by agentic workflows that do the work while you stay in control.
Unlike generic LLMs trained on web data, our agents are trained on:
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Your product catalog, merch rules, and business logic
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Your customer behavior and intent signals
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Your brand voice and positioning
Free Audits
Our Values
At Syntheum, we believe AI should enhance—not replace—human expertise, driving growth while upholding privacy and transparency. That’s why we empower merchandisers with intuitive, AI-driven tools that keep them in control. Our platform integrates seamlessly into any e-commerce system without collecting or reselling data. At Syntheum, innovation and integrity go hand in hand.
Decades of Creative Innovation
Syntheum is built by industry veterans with a proven track record of helping brands embrace digital transformation and scale their businesses—without compromising ethical personalization. Our team has driven growth, innovation, and success for some of the most recognizable names in Retail & Consumer Goods.
