The Agentic Commerce
Merchandising Platform
Automate every merchandising decision in real-time to maximize conversion.
Syntheum is the only agent-first platform unifying shopper intent, catalog data, and brand identity across web and new consumer AI channels.
Turn Agentic Commerce into your unfair advantage without costly replatforming or developer overhead.
The Syntheum Difference
Time-to-Value
Layer into the commerce stack you already have
Scale decisions without scaling manual work
Improve outcomes with real-time decisioning
Syntheum Platform Advantage
A unified intelligence engine that understands your products, shoppers, and brand.
The Syntheum platform powers a unified intelligence engine that understands your products, shoppers, and brand. By establishing a shared context across every touchpoint, our agentic workflows curate, recommend, and engage with shoppers in your authentic brand voice, while connected to your business.
Brand Identity
Your distinct brand voice, tone, and positioning.
Real-time customer behavior, search signals, and purchase intent.
Your product taxonomy, merchandising rules, and business logic.
Agentic Merchant Operations
Improves merchandising efficiency with data driven actions and insights.
Dynamically curate the shopper experience with autonomous AI decisioning and live data intelligence.
Merchant Studio
Intuitive UI for agentic human in the loop merchandising focused on your brand, built on intuitive automation merchant controls.
AI Analytics + Insights
Actionable data to influence merchandising decisions and supplement human judgment.
Merchant Agent “Ask Syntheum”
Agentic merchant recommendations based on Merchandiser / Brand Control.
Agentic Storefront
Power agentic product discovery directly on your storefront.
Dynamically curate the shopper experience with autonomous AI decisioning and live data intelligence.
Search
Interprets and optimizes shopper search queries in real time, using LLM intelligence to instantly surface product results aligned with your business goals and brand standards.
Browse
Dynamically generates custom search and discovery pages in real time, curating products and categories into high-converting collections based on LLM-parsed intent.
Chat
Power 1:1 conversations with an autonomous on-site shopping assistant that combines the warm touch of shopping with a friend with the ability to answer complex queries and surface personalized recommendations.
Agentic Consumer Channels
Turn real-time AI interactions into instant sales.
Keep your brand accurate, visible, and consistent, across every omnichannel touchpoint, and new agentic experience.
LLM
Intuitive UI for agentic human in the loop merchandising focused on your brand, built on intuitive automation merchant controls.
Headless
Maintain complete authority over how your products are displayed across any frontend, device, or search engine. With a flexible, headless architecture, you can push accurate, real-time product data anywhere guaranteeing brand consistency no matter where customers engage.
Merchant Agent “Ask Syntheum”
Bridge the gap between online context and physical retail. Empower associates and floor shoppers with real-time, context-aware AI tools that offer instant product comparisons, personalized recommendations, and guided support—delivering a smarter, frictionless in-store experience.
Business Impact
Better shopper outcomes.
More effective merchandising.
Agentic product discovery is designed to improve the metrics that matter - from shopper engagement and conversion to the effectiveness of merchandising teams.
+78%
Add-to-Cart Lift
Engaged sessions achieved a 30.1% add-to-cart rate compared with 16.9%.
40%
Fewer Manual Merchandising Tasks
Reduce manual merchandising work so teams can focus more time on higher-value decisions.
Our Latest Articles
Empower Merchants with Ease and Intelligence
Syntheum is the Semantic Merchandising Platform for Agentic Commerce - powering onsite search, conversational shopping, and AI discovery through one merchandising brain your team controls.